CD-ROM – BASIC INSTRUCTION
• Insert the CVC disc and double click on the icon.
• You will be required to enter your personal Cummins Virtual College Promotion ID number, which can be obtained from MAVIS LAMB by completing the Database Registration Form.
• You will need to ensure that the computer speakers are switched on to listen to the important verbal instructions.
CD-ROM – HELP DESK
If you have any problems with the CD-ROM’s program please contact the USA Help Desk which is available Monday to Friday 08.00 hours to 17.00 hours Eastern Standard Time by Email or phone:
Email address: cvcsupport@techcom.com Telephone number: 001 800 239 5930
(Calls to this number will be charged at standard rate)
CD-ROM – MARKING PROCEDURE
To enable you to be accredited for your CD-ROM work please attach your answers to an email to include the VIRTUAL.ROM file (old CD-ROMs) or the “_UL.cvc” file (new CD-ROMs)
These files are located by default in the CVC directory on the C or D drive.
(DO NOT open the file as it corrupts the data)
Send the files (on separate emails please) to mavis.y.lamb@cummins.com
The deadline for completion of the mandatory CD-ROMs is TWO weeks before beginning the in-house Qualification course. This will give us time to mark and contact you if there are any queries.
QUICKSERVE ONLINE
Access your training data on QSOL, to enable you to view your training records to date, print off your own smart program guide and upload your own CVC CD-ROM results (this takes 24 hours to update) for this we will require your QSOL username.
INTRODUCTION
All of the CD-ROMs listed are mandatory pre-requisites to the Cummins Qualification courses set out in our course listings and ensure that those attending have a similar level of knowledge in the identified product in advance of course attendance. CD-ROM programmes are available to purchase through your local Cummins Distributor at your cost.
SMART PROGRAM GUIDE
The Smart Program Guide (SPG) is the ideal mode to completing the Virtual training. However, for this option you must have an internet connection along with individual user account for Quick Serve Online (QSOL). To obtain a SPG, log on to quickserve.cummins.com. QSOL also provides a link to Service Training on the left hand side of the screen. You may then select the qualification program that “you” wish to complete.
The Smart Program guide looks at the current training requirements and subtracts any Virtual College training that has previously been completed.
The advantage of having the SPG is that it will be less time consuming, meaning the student will not have to repeat what they have done previously, and will allow them to focus only on topics which apply to them.
NOTE: The user will need to have a Promotion ID number to complete the training on the Virtual College Library. Without the Promotion ID user number the student will not be able to save any of their progress and therefore not gain credit for their work.